What to do if your account is frozen?
If the account is frozen it may be due to a variety of reasons including the following:
- Failing to present documents.
- Presenting outdated or unverified documents
- Violating advertising rules
Once your account is frozen, your campaign ads will not be displayed on Speakol’s network.
If your account is frozen, you will be notified via email.
Until your account is unfrozen, you will be able to create and edit existing campaigns, but none of your campaign ads will be displayed on Speakol’s network until the pending issues are resolved.